CASE STUDIES ON ARAVIND EYE CARE SYSTEM
Aravind Library and Information Centre has been established to provide and update resources in the field of ophthalmology for the benefit of the user community... (more)
Case | HBS Case Collection | April 1993 (Revised May 2009)
Aravind Eye Hospital, Madurai, India: In Service for Sight, The
by V. Kasturi Rangan
Starting as a modest 20-bed hospital, Aravind had grown into a 1,400-bed hospital complex by 1992. It had by then screened 3.65 million patients and performed 335,000 cataract surgeries, nearly 70% of them free of cost for the poorest of India's blind population. Aravind's founder, Dr. Venkataswamy, now 74 years old, had a goal to spread the Aravind model to every nook and corner of India, Asia, and Africa. The case sets the stage for developing such a plan of action.
Keywords: Developing Countries and Economies; Social Marketing; Service Delivery; Service Operations; Welfare or Wellbeing; Expansion; Health Industry; India;